This is top of most Tenant's agendas and lack of it is the most common cause of conflict between Tenant and Landlord. It is often misunderstanding about who is responsible for what that can cause this conflict, but it can often be avoided if correctly handled. Using our experience we can often resolve maintenance issues on the phone without needing to send out a contractor and thus avoiding unnecessary expense to our Landlords. In addition to this we have built long standing relationships with contractors who are at our disposal and whom we trust to get jobs done to a high standard, in good time and at a reasonable price.